FRUSTRATION

I have spent all day trying to get answers about my internet connection. I have been on the phone for 3 hours trying to get someone who could talk with me that I could understand and that would listen to me and not try to talk over me.

After talking with three people and getting three different phone numbers to call; plus putting up with all the automated junk you have to go thru to get to a real human, I think I have finally gotten the problem resolved. The last person I spoke with was an AT&T line service technician who was very nice. He said that my problem is not unusual and he thinks he has the situation corrected.

The problem was that everytime I picked up my phone or hung up the phone, I lost the broadband connection to the internet. It has been going on for over 2 months and today is the third time I tried to get the problem fixed. The line service person said that it was a port problem. Which means it was where my connection was coming from. They changed the port and I will know in a few days if it is fixed. They are supposed to call me when it is done.

I have AT&T DSL internet service and mostly like it, but today was a real bummer. I hope none of you out there are having problems and if so, you don't have to go thru the frustration period that I have experienced today.

Tomorrow is the appointment with the neurosurgeon and hopefully I will get an answer to my NECK problem.

It seems that I go from problem to problem. I did finally get the roof on the house (it only took 4 days, UGH), but I am now trying to work with the insurance company because there were 2 layers of shingles on the house and the insurance only paid to remove one layer. I have to get a separate invoice from the roofer, file another claim with insurance, then if they agree with the cost they will issue a check that I have to send to my mortgage holder to endorse, wait till it comes back and then be able to pay the roofer the balance of the charges for the new roof. Nothing is easy anymore.

I am done working on problems for today. I have decided to fix a good supper and go out for a short walk this evening since the weather is somewhat favorable for being outside. It is only in the lower 80's out this afternoon, but will be better this evening around sundown. I do have a great park a half block from my house that has a neat walking trail in it.

Till later.